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Terms & Conditions
📜 Terms & Conditions
Welcome to Trip Aura! By accessing and using our website and services, you agree to the following Terms & Conditions. These terms govern your use of our platform for booking flights, hotels, and buses. Please review them carefully.
1. Acceptance of Terms
By using Trip Aura, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.
2. Services Provided
Trip Aura offers a platform for booking flights, hotels, and bus tickets. As an intermediary, we connect travelers with service providers, including airlines, hotels, and bus operators. We are not responsible for any issues or disputes between you and these service providers.
3. Booking and Payment
- Flight Bookings: Ensure that all information provided during flight bookings is accurate. Payments are processed securely through our payment gateway.
- Hotel Bookings: Provide accurate details for hotel reservations. Payments are handled as per the hotel's terms and conditions, and processed securely through our system.
- Bus Bookings: Confirm all details for bus seat reservations. Payments are processed securely on our platform.
4. Cancellation and Modifications
- Flight Bookings: Cancellation and modification policies are governed by the airline's terms. Fees may apply based on the airline’s rules. Requests must comply with the airline's guidelines.
- Hotel Bookings: Cancellation and modification policies vary by hotel. Refer to your booking confirmation or the hotel’s terms for details. Fees may be incurred according to the hotel’s policy.
- Bus Bookings: Policies for cancellations and modifications are determined by the bus operator. Please review the operator’s terms for specific details and applicable fees.
5. Refunds
Refunds are subject to the terms of the service providers. To be eligible for a refund, cancellations must adhere to the service provider’s policies. Trip Aura facilitates the refund process, but the timing and processing are dependent on the provider’s guidelines and may take several days.
6. User Responsibilities
- You must provide accurate and complete information when using our platform.
- It is your responsibility to ensure the correctness of all booking details and payment information.
- You agree not to use our platform for any unlawful or unauthorized purposes.
7. Privacy and Security
Your privacy is a priority. We handle your personal information in accordance with our [Privacy Policy](#). We use advanced security measures to protect your data and transactions. For detailed information, please refer to our Privacy Policy.
8. Limitation of Liability
Trip Aura is not liable for any loss or damage arising from the use of our services, including issues with flights, hotels, or bus bookings. We are not responsible for any disruptions or delays caused by service providers.
9. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
10. Governing Law
These Terms & Conditions are governed by Indian law. Disputes arising from or related to these terms will first be addressed through good faith negotiations. If disputes are not resolved through negotiation, they will be referred to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration will be conducted by a sole arbitrator appointed by mutual agreement. The arbitration will take place in Ahmedabad, Gujarat, and will be conducted in English. The arbitrator’s decision will be final and binding.
11. Contact Us
For questions or concerns about these Terms & Conditions, please contact us:
📞 Phone: +91-9724102828
📧 Email: support@tripaura.in
🌐 Website: [www.tripaura.in](https://www.tripaura.in)
Thank you for choosing Trip Aura! We are dedicated to providing you with a seamless travel experience and look forward to serving you. 🌟🌎
